Trax Hydraulics Privacy Policy

As a customer of Trax Hydraulics (North West) Ltd, we may hold some information about you (your name, postal address, telephone number or Messenger contact). We never have access to your financial information when you make payments. All sensitive financial information is held securely by the processing companies and they never share this with us, or anyone else.

How we collect information

Our email marketing list for advertising purposes is made up of existing customers and new customers who (following GDPR guidelines) have opted in to receive our promotions.

 

Who has access to your information
As the sole owner of Trax Hydraulics (North West) Ltd, I am the only one who ever has access to your information, and I never pass this on to anyone else.

 

If you pay me using PayPal, they will also hold information about you. You can read their Privacy Policy here. If you pay me via bank transfer, you can access your Bank’s privacy policy directly.

 

If you have placed an order via Facebook or Messenger, you can read their Privacy Policy here.

 

How I use your information
If you have placed an order for an item, or have ordered a commission, you can expect to hear from me using the contact information you have provided.
How I store information
I keep an electronic spreadsheet of all customers who use the Trax Hydraulics (North West) Ltd service.
This is held on my password-protected computer.
I keep this spreadsheet solely for accounting and tax purposes (I need to keep all sales records for at least 6 years).
Your rights
You can ask me at any time what information I hold about you, and I will give you full details free of charge. You also have the right to ask that your details be deleted, transferred or amended. If you ever change your mind about what information, if any, you want me to hold on your behalf, just contact me at tom@trax-hydraulics.co.uk
Tom Wright
Managing Director
Trax Hydraulics (North West) Ltd
Last updated 12th June 2018
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